Terms of use

Scope and acceptance

These terms govern the use of Sourcenia — the site — by everyone who opens it: visitors who browse, buyers who send enquiries, and companies that publish listings. Using the site means accepting them. If you do not accept them, please stop using the site.

Where you use the site on behalf of a company, you confirm that you are authorised to accept these terms for that company, and “you” means both you and it.

Our role: a directory, not a party to your trade

Sourcenia lists companies and the materials they say they can supply. We do not own, produce, store, inspect, ship, insure or sell any of it.

Every contract for the supply of goods is made directly between the buyer and the supplier. We are not a party to that contract, not an agent for either side, and not a guarantor of either side's performance. No payment passes through the site: we do not collect, hold or transmit money, and we take no commission.

Because we are not a party to it, we cannot cancel an order, chase a delivery, arbitrate a dispute or refund anything. Those things belong to the two companies that made the agreement.

Accounts

An account is needed only to publish listings or to keep track of enquiries. Browsing the directory needs nothing.

• Give accurate registration details and keep them current.
• Keep your password to yourself. Anything done through your account is treated as done by you.
• One account represents one company. Do not open a second account to work around a suspension.
• Tell us immediately if you believe someone else has gained access to your account.

Supplier content and responsibility for it

A supplier is solely responsible for everything it publishes: company details, product titles and descriptions, technical specifications, prices, photographs, certificates and contact details.

By publishing content, a supplier confirms that it is accurate and not misleading, that the supplier holds the rights to every image and every line of text it uploads, and that it may lawfully offer the material in question.

We do not check listings line by line. Review before publication is a plausibility check — is this a real company, is this a real product, is the page complete — not a verification of every fact, and it creates no warranty on our part.

What may not be listed or done

The following have no place on this site:

• Goods whose supply is unlawful, and goods under sanction or export control that the supplier is not licensed to handle — including controlled precursor chemicals, weapons and their components, and explosives.
• Narcotics, unapproved pharmaceuticals, and products presented with medical claims they cannot support.
• Counterfeit goods, and goods that infringe another party's trade mark, patent, design or copyright.
• Protected species, products made from them, and anything else whose sale is prohibited by law.
• Listings that copy another company's identity, photographs or text, or that publish contact details belonging to someone else.
• Content that is fraudulent or defamatory, or that exists to route buyers into a payment scheme outside the listed company.
• Automated collection of the site's content — scraping, mirroring, or bulk extraction of contact details — and any attempt to break, overload or circumvent the site's technical protections.

The list describes the kinds of things that are forbidden. It is not exhaustive, and we read it in the spirit in which it is written.

Buyers: your own due diligence

The information on this site comes from suppliers. Verify it before you rely on it: check the company's registration, ask for documents and samples, confirm bank details on a telephone number you already had, and put your terms in writing. The checklist on the How it works page is a starting point, not a substitute for your own judgement.

Import, export, licensing, customs, safety and labelling obligations in your own market are yours to satisfy. A material that is perfectly lawful where the supplier stands may be restricted where you stand.

The verified badge

A verified badge records that we carried out a basic check of a company's existence and reachability at the time the badge was granted. It is not an audit, a certification, an endorsement, or a guarantee of quality, capacity or solvency, and it may be withdrawn at any time.

Paid placement and advertising

A supplier may pay to have its company or one of its products shown higher in results for a period. Every paid placement is labelled as featured wherever it appears. Paid placement never alters the description of a product, and it never grants a verified badge.

The site also carries advertising from third parties, including Google AdSense. An advertisement is not a recommendation, and we are not responsible for the goods, services or websites it leads to.

Fees for featured placement are agreed in advance and cover the period booked. Where a listing is removed for breaching these terms, the remainder of that period is not refunded.

Intellectual property

The site itself — its name, design, code, structure and the way its data is organised — belongs to us. Nothing in these terms transfers any right in it.

Content uploaded by a supplier remains that supplier's. By uploading it, the supplier grants us a non-exclusive, worldwide, royalty-free licence to host, store, resize, display, translate and promote that content on the site and in the ordinary promotion of the site, for as long as the listing is published.

If you believe your rights are infringed by something published here, write to us through the contact page with the details listed there. We remove infringing material once a notice is substantiated.

Suspension and closure of accounts

We may hide a listing, suspend an account, or close it — with or without prior notice, depending on the seriousness — where:

• these terms are broken, or content breaches the rules set out above;
• a listing is false or misleading, or belongs to someone else;
• a substantiated complaint arrives from a rights holder, an authority or a buyer;
• the account is used to send bulk unsolicited messages or to harvest contact details;
• we are required to act by law or by a competent authority.

Where the breach is minor and can be fixed, we say what is wrong and give a reasonable chance to fix it before anything is closed. A supplier may close its own account at any time; closing an account removes its listings from the site, but it does not undo obligations already owed to a buyer.

Availability of the site

We work to keep the site up, but it is offered as it stands. We do not promise uninterrupted or error-free access, and we may change, restrict or discontinue any part of it — a listing, a feature, or the whole service.

No warranty

To the fullest extent the law allows, the site and its content are provided without warranty of any kind, express or implied. We do not warrant that a listing is accurate, current or complete; that a company exists as described or will perform as promised; or that any material is fit for a particular purpose.

Limitation of liability

To the fullest extent permitted by law, we are not liable for loss of profit, loss of business, loss of contracts or goodwill, wasted expenditure, or any indirect or consequential loss arising from your use of the site or from any dealing with a company found through it.

Nothing in these terms excludes liability that cannot lawfully be excluded — including liability for death or personal injury caused by our negligence, and liability for fraud.

Indemnity

If your content or your use of the site leads to a third-party claim against us — from a rights holder, a buyer or an authority — you will cover the reasonable costs we incur in dealing with it, provided that we tell you about the claim promptly and give you the opportunity to take part in its handling.

Changes to these terms

We may update these terms as the site changes or as the law requires. The date at the top of this page shows when the current version was published. A material change is announced on the site, and continuing to use the site afterwards means accepting the new version.

Governing law and jurisdiction

These terms, and any dispute arising out of them, are governed by the laws of the Republic of Türkiye, and the courts and enforcement offices of İstanbul have jurisdiction.

Where you deal with us as a consumer rather than a business, this does not remove the protection given to you by the mandatory rules of your own country of residence.

Reaching us

Notices under these terms — complaints, rights-holder notices and removal requests included — are sent through the contact page, which lists what to include so that a request can be acted on at once.